MobileButler ist zurück!

Liebe MobileButler-Nutzer,

nach fast drei Monaten haben wir uns entschieden MobileButler wieder aktiv zu verkaufen. Der Grund ist eigentlich einfach zu nennen: das seid Ihr!

Seit der Einstellung des Verkaufs haben wir wirklich wahnsinnig viel positives Feedback von Euch erhalten. Wir haben uns damals den Schritt schon nicht leicht gemacht.
Aber auch hier versucht im Sinne unserer Nutzer das Bestmögliche herauszuholen. Viele von Euch haben die Angst geäussert, dass die Einstellung des Verkaufs auch das Ende des Supports von MobileButler sein könnte.

Seitdem haben wir in mehreren kleinen Schritten versucht, die Stabilität (solange sie in unserer Hand liegt) zu verbessern. Das hat in den letzten drei Monaten Früchte getragen.
Schönes Beispiel: das große Wartungsintervall von T-Mobile Mitte November haben wir alle mit den minimal möglichen Ausfällen erlebt. Nur während der 2-3 Tage, an denen der Dienst wegen Wartungsarbeiten gesperrt war, konnte MobileButler nicht funktionieren. Danach lief alles sofort wieder reibungslos.

Wir wissen, dass wir den Dienst dennoch nicht vollständig kontrollieren können, und es wegen der Nichtverfügbarkeit immer wieder kleine Auszeiten geben kann. Wir sind aber sehr zuversichtlich, dass die Gesamtstabilität eher noch besser wird.

Deshalb wollen wir Euch signalisieren, dass wir sowohl die bestehenden Nutzer als auch neue Nutzer weiterhin mit einer hoffentlich noch viel stabileren Version von MobileButler unterstützen dürfen.

Wir sind uns bewusst, dass es dennoch bei Problemen auch wieder kritische Stimmen geben wird. Wir werden aber von vornherein mit noch mehr transparenter Kommunikation Missverständnisse vermeiden.

Euer MobileButler-Team

54 Responses

  1. Michael Says:

    glückwunsch zu dieser richtigen entscheidung …

    es war & bleibt das beste app für die kostenkontrolle …


  2. Patrik Says:

    Dankeschön


  3. oliver-macuser Says:

    welcome back


  4. Thomas Says:

    Endlich! …und auch gleich gekauft. Jedoch kam die Ernüchterung sogleich. Benutzername/Passwort eingegeben und bekomme seit 2 Tagen eine Fehlermeldung. Habe meinen Benutzernamen sogar auf die Telefonnummer geändert. Bei einem Kumpel von mir funktioniert der Sync ohne Probleme. Keine Ahnung, warum bei mir gar nichts synchronisiert!?!

    …die Hoffnung stirbt zuletzt…


  5. Dennis Says:

    Bei mir geht es leidet auch nicht. Was nur komisch ist die lite version geht?!

    Jemand eine Idee?

    Gruß!


  6. Oliver Says:

    Als zufriedener Lite Version Nutzer freute ich mich als ich las das die Vollversion “back” ist.

    Also gleich gekauft und… Im Gegensatz zur Lite Version funktioniert der Login nicht. Angeblich ist der T-Mobile Dienst nicht verfügbar…

    Schade… :-( muss ich doch wieder die Lite Version nutzen…


  7. maerklin2020 Says:

    Sers,

    ist ja super, welcome back.
    habs auch gleich meiner Freundin drauf gemacht.
    Hab es selber auch.
    Hab aber das Problme das ich meine daten nicht abrufen kann.
    Kommt immer mein T-Mobile Fehler.
    Bei meiner Freundin klappt es auf anhieb ohne Probleme.
    jemand eine idee, hab auch schon das iphobne neu aufgesetzt.
    Grüssle…


  8. telefix1 Says:

    Guten Tag die Herren,

    ich möchte mich meinen vielen enttäuschten Vorrednern anschließen: trotz richtiger Entscheidung, die SW weiter zu entwickeln und zu vermarkten, wird oder ist der eigentliche Fehler noch nicht behoben. Auch bei mir funktioniert nur die Lite-Version. Die von mir gekaufte und bezahlte Version 3.7 bricht mit den o.g. Fehlermeldungen ab. Vielleicht könnte sich ja mal einer der Entwickler zur Problematik und zur Lösung äußern…

    MfG telefix1


  9. telefix1 Says:

    EDIT

    …ok, der Workaround mit dem händischen Eintrag der Vertrags- oder der Kunden-Nummer funktioniert und die Version 3.7 ist nun auch für mich nutzbar.
    Aber Menschenskinder, Ihr müsst das besser publizieren!

    MfG telefix1


  10. Dennis Says:

    So, mit dem manuellen Eintragen der Vertragsnummer ruft er nun immer schon mal die Vertragsdaten ab (Complete 60).

    Die verbauchten Werte stehen allerdings alle bei “0″ ? Auch bei der Version 3.7. Evtl mal komplette vom iPhone löschen und neu installieren?

    Aber ein Schritt in die richtige Richtung! WEITER SO!! :-)

    Grüsse!
    Dennis


  11. admin Says:

    @telefix: Wir haben das leider erst soeben herausgefunden. Nun wird es schon publiziert.

    @Dennis: Ich vermute, dass es am 01.12 liegt :-) T-Mobil hat bei dir wohl zum 1. die Verbrauchsminuten zurückgesetzt, daher steht überall die 0. Auch wenn du heute telefoniert hast, wird die Aktualisierung seitens T-Mobile etwas verzögert sein. Einfach später nochmal probieren.


  12. Dennis Says:

    @admin, ups… die sind ja witzig… sogar online steht es nun auf Null.. wieso das denn? Vertragsbeginn war doch der 20te.. naja t-mobile halt ;)


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